Raleigh, NC - A dedication to quality service is the key to maintaining customers and is also the key to winning Meetings & Conventions' Gold Service Award. Magazine readers have selected the Greater Raleigh Convention and Visitors Bureau (GRCVB) as a recipient of the 2012 Gold Service Award. This is the fifth time the GRCVB has won this prestigious award.

This annual award honors Convention and Visitors Bureaus that have excelled in professionalism and dedication in their service to meeting professionals. Relying on their extensive industry experience in both corporate and association markets, the magazine's readers made selections based on key criteria including: professionalism of staff; support on hotels and site inspections; assistance with ground transportation planning; guidance on local attractions; and liaisons with local vendors and services.

"The past year has been one of incredible successes for the sales team and they continue to work tirelessly on promoting the Greater Raleigh area as a premier meetings and convention destination," said Denny Edwards, president and CEO of the Greater Raleigh Convention and Visitors Bureau. "They take pride in offering stellar service and making a lasting impression."

Winners will be featured in Meetings and Conventions' Gold Awards issue published in November.

Meetings & Conventions (www.mcmag.com) is a division of NORTHSTAR Travel Media LLC, publishers of worldwide directories, periodicals, electronic products, and destination information services for travel, meetings and the hospitality industry.