Alerts at visitRaleigh.com
Two things you need to know year-round:
- Bookmark this page! In the event of an emergency or crisis in the Raleigh area that may impact visitors, the Greater Raleigh Convention and Visitors Bureau (Visit Raleigh) will post relevant information for visitors, our hospitality partners and the public on this page.
- Add alerts@visitRaleigh.com to your address book. If there is a crisis in our area (including inclement weather) and area hospitality partners need to communicate information to guests or the public about cancellations, change of an event start time etc., send a message to alerts@visitRaleigh.com for possible distribution through visitRaleigh-brand social media channels.
In cases of severe weather or crisis, we may not be able to send messages about every cancellation or change, but we will do our best to keep visitors in the know!
The needs of a visitor in a crisis situation are unique
Imagine yourself in an unfamiliar city during an emergency situation. Do you try to go home? Do you stay in your hotel? What does a visitor need to know during a crisis?
The Greater Raleigh Convention and Visitors Bureau (CVB, also known as Visit Raleigh) has developed a flexible crisis communications plan designed to relay information specific to the needs of visitors in the event of a crisis. The CVB plan only takes effect when a situation has the potential to be threatening to visitors, to a hospitality partner business or to the CVB itself. We will continue to develop the plan and add new tactics to communicate with our partners and the public as accurately and quickly as possible.
You may download an abridged version of the CVB's Crisis Communication Plan (PDF) here.
As a Raleigh area hospitality partner, if you have suggestions or comments related to a crisis communications plan for visitors, please send them to alerts@visitRaleigh.com. We will appreciate your input, and your perspective will help to make the plan more comprehensive.
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