Staff Responsibilities

Please feel free to call the Greater Raleigh Convention and Visitors Bureau (CVB) at: 919.834.5900 or 800.849.8499. Our general email address is visit@visitRaleigh.com.

To view a staff listing by department, click here.
 


Administration and Operations

Accounts receivable, payroll and human resources
Paula McChristian, CGFM, Director of Finance and Human Resources
919.645.2670 
pmcchristian@visitRaleigh.com

Board support, office operations, equipment and supplies
Danielle King, Office Manager/Executive Assistant
919.645.2662 
dking@visitRaleigh.com

Board of directors, community relations and leadership
Dennis Edwards, President and CEO
919.645.2656
dedwards@visitRaleigh.com

Loren J. Gold, Executive Vice President
919.645.2669
lgold@visitRaleigh.com
 


Advertising Inquiries

Advertising on visitRaleigh.com
Lia Wik, Destination Travel Network (DTN)
520.989.8071
lwik@destinationtravelnetwork.com

Advertising in the Official Visitors Guide
Jonathan Freeze, CDME, CHIA, Director of Marketing and Communications
919.645.2663
jfreeze@visitRaleigh.com

Advertising to be placed by the Greater Raleigh CVB (including GRSA's advertising)
MSA Marketing
GRCVB.Media@thinkmsa.com
 


Calendar of Events Submissions

If you know of an upcoming event that would be of interest to Raleigh, N.C., visitors, please submit the details to us, and we'll post it for you. If you represent a Wake County attraction, restaurant, shopping/retailer, hotel, meeting site or a leisure tourism event organization, please access PIXL (Partner Information eXchange Login) to submit the event details; otherwise, please use the submission form here.

If you represent a Wake County attraction, restaurant, shopping/retailer, event services business, hotel or meeting facility and you don't remember receiving a welcome email to access PIXL with a username and password, please click here. Then enter your email address at your business or organization. You should shortly receive an email with your username and password. If you still have trouble accessing PIXL, please contact the Greater Raleigh CVB at database@visitRaleigh.com.
 


Community Hospitality Partnership and Customer-Service Training

Julie Brakenbury, CGSP®, Director of Services
919.645.2661
jbrakenbury@visitRaleigh.com
 


Complaints and General Concerns of Visitors

Loren J. Gold, Executive Vice President
919.645.2669
lgold@visitRaleigh.com
 


Deals, Discounts, Packages and Values from Local Partners

If you represent a Wake County attraction, shopping/retailer, restaurant, event services business, hotel or meeting facility, please access PIXL (Partner Information eXchange Login) to submit your deal to the Greater Raleigh CVB.

If you represent a Wake County attraction, restaurant, shopping/retailer, event services business, hotel or meeting facility and you don't remember receiving a welcome email to access PIXL with a username and password, please click here. Then enter your email address at your business or organization. You should shortly receive an email with your username and password. If you still have trouble accessing PIXL, please contact the Greater Raleigh CVB at database@visitRaleigh.com.
 


Feasibility and Occupancy Data Inquiries

Loren J. Gold, Executive Vice President
919.645.2669
lgold@visitRaleigh.com
 


Hosting, Promoting and Welcoming Attendees to a Meeting or Event in the Raleigh Area

Assisting planners with an upcoming sports event
Theresa Tyler, CGSP®, Assistant Director for Services 
919.645.2659
ttyler@raleighsports.org

Assisting convention or meeting planners
Contact our convention services team
 


Information for Individual Travelers and Small Groups

Assisting small groups of less than 10
Kessa Stevens, CGSP®, Visitor Information Center Manager
919.645.2677
kstevens@visitRaleigh.com

Assisting small groups of 10 or more
Melanie Glover, CGSP®, Services Coordinator
919.645.2675
mglover@visitRaleigh.com
 


Information Shipments for State Welcome Centers

Melanie Glover, CGSP®, Services Coordinator
919.645.2675
mglover@visitRaleigh.com
 


Information Delivery Service for Local Hotels and Attractions

Ernest (Ernie) Beauregard, Visitor Information Assistant
919.279.0790
ebeauregard@visitRaleigh.com
 


Information Technology Comments, Concerns or Questions

Vimal Vyas, Director of Information, Security and Digital Innovation 
919.645.2658
vvyas@visitRaleigh.com
 


Local Requests for Media Lists and Public Relations Assistance

Scott Peacock, Director of Public Relations and International Tourism
919.645.2676
speacock@visitRaleigh.com


Local or Media Inquiries about an Upcoming Sports Event or Tournament

Scott Dupree, Executive Director
919.645.2657
sdupree@raleighsports.org
 


Marketing Plans, Research and Statistics Collection

Jonathan Freeze, CDME, CHIA, Director of Marketing and Communications
919.645.2663
jfreeze@visitRaleigh.com
 


Media Inquiries and Media Image Requests

Scott Peacock, Director of Public Relations and International Tourism
919.645.2676
speacock@visitRaleigh.com


New Area Businesses and Organizations or Updated Business Information

Introduction, orientation or marketing consultation
Andrew H. Baker, Assistant Marketing Manager
919.645.2684
abaker@visitRaleigh.com

New or updated listings on visitRaleigh.com and visitnc.com
Andrew H. Baker, Assistant Marketing Manager
919.645.2684
abaker@visitRaleigh.com
 


Planning a Group Tour of Raleigh

Submit a request for proposals
 


Planning a Meeting or Event

Contact our group sales team
 


Planning a Sports Event or Tournament

Assisting planners with citywide, ACC, NCAA, NHL events
Scott Dupree, Executive Director
919.645.2657
sdupree@raleighsports.org

Assisting planners with baseball, inline hockey, tennis and Raleigh Convention Center events
Tori Collins, Associate Director
919.645.2664
tori@raleighsports.org

Assisting planners with soccer, softball, cross country, aquatics and extreme sports events
Jason Philbeck, CSEE, Assistant Director 
919.645.2660
jphilbeck@raleighsports.org

Assisting planners with ambassadors, information, services, signage and welcomes
Theresa Tyler, CGSP®, Assistant Director for Services 
919.645.2659
ttyler@raleighsports.org
 


Print Publications and Non-Media Image Requests

Karen DeSollar, Creative Director
919.645.2666
kdesollar@visitRaleigh.com
 


Tourism Ambassador Program and Volunteer Opportunities

Julie Brakenbury, CGSP®, Director of Services
919.645.2661
jbrakenbury@visitRaleigh.com
 


visitRaleigh.com or raleighsports.org Websites

Content and marketing comments, concerns and questions
Derek Allman, CHIA, Senior Marketing Manager
919.645.2671
dallman@visitRaleigh.com

New or updated listings on visitRaleigh.com and visitnc.com
Andrew H. Baker, Assistant Marketing Manager
919.645.2684
abaker@visitRaleigh.com

Functional and technical comments, concerns or questions (including mobile app/mobile site development)
Vimal Vyas, Director of Information, Security and Digital Innovation 
919.645.2658
vvyas@visitRaleigh.com