Event Housing Management
Visit Raleigh offers convention housing services through our official housing partner, Orchid.Events.
The Orchid.Events team has been servicing the meeting and events industry for more than 20 years, processing more than 150,000 reservations annually. Orchid is nationally recognized by meeting planners and industry professionals for their commitment to client service and expertise in creating a smooth experience for event attendees.
Your event will be assigned a dedicated account team who will review your hotel contracts and advise on strategies for hotel room-block management. They will oversee the reservation process, working closely with contracted hotels to make sure each of your attendees are well served.
- Special “sub-block-care” for exhibitors, VIPs, speakers and staff
- Proactive room-block management—information and advice you need, when you need it.
- Housing website linked with registration platform
- Post cut-off inventory management through advance reservation system.
- Audits and final housing reports
- Reservation system planner centric dashboards accessible 24/7
- Customized housing website with detailed hotel information
- Booking online, by phone, fax or mail
- Personalized assistance from in-house customer service center
- Immediate email confirmation: reservations can be modified online
- Sophisticated Waitlist Tool keeps attendees booking in your block.
To request Orchid’s services for your next event, name “Orchid.Events” as the housing provider in your RFP and/or hotel contracts.
For more information about Visit Raleigh housing services, please contact our Convention Services team, here.