Resources for Hospitality Business Owners and Employees

May 14, 2021
 

North Carolina is in Phase 3 of its reopening plan.

The state has been in a phased plan to reopen the state and restore businesses and ease travel restrictions.
Phase 3 runs through at least Fri., June 11.

• Get details
• See current FAQ

As of May 14, 2021:

• Face covering requirements are lifted in most settings. (See details here addressing where these requirements are still applicable.)
• Capacity restrictions are lifted in all settings.
• Social distancing requirements have been lifted in all settings. (For example, there is no longer a requirement that tables in restaurants be spaced out.)

^{Note: Businesses can still require guests to wear face coverings in their establishments. Also, counties and cities in N.C. can enact ordinances and issue state of emergency declarations that impose greater restrictions or prohibitions.}
 

For hospitality business owners
 

• Wake County Tourism Coronavirus Briefings
  • GRCVB and the N.C. Restaurant and Lodging Association (NCRLA) are frequently holding special COVID briefing calls for Wake County tourism industry businesses. Next date TBD.
    
    Listen to past call recordings here:
    • Aug. 12, 2020
    • Sept. 30, 2020
    • March 18, 2021
       
• GRCVB notes for hospitality partners
  • Ensuring tourism’s return, in PIXL
    • ​As future meeting/sports event planners and leisure travelers have many questions regarding how to travel here safely and the standards that our hospitality business partners are implementing moving forward, GRCVB is tracking this information through the Partner Information eXchange Login (PIXL). The Bureau requests that all partners login and share which safe practices/certifications their establishments are adhering to. Read more and login to PIXL
  • ​For hotels
    • Hotel closure reporting
      • Hotels, please let us know if you are planning on closing your property and when, or if you have already closed. We are noting which hotels have temporarily closed under our Places to Stay listings. Email information to database@visitRaleigh.com.
        See the list of temporarily-closed hotels here
    • ​Is your hotel offering special workday rates?
      • ​We are keeping a running list of hotels offering special workday rates for people looking for a place to work remotely. If your hotel is offering these rates, email information to database@visitRaleigh.com.
        See the list of hotels currently offering workday rates here
         
• N.C. Executive Orders
  • Executive Order No. 215 (lifting indoor mask mandate for most settings and lifting all mass gathering and social-distancing limits.)
    • FAQ
    • Note: Businesses can still require guests to wear face coverings in their establishments. Also, counties and cities in N.C. can enact ordinances and issue state of emergency declarations that impose greater restrictions or prohibitions.
       
• Safety Standards and Certifications
  • American Hotel and Lodging Association (AHLA)
    • Safe Stay: Enhanced, industry-wide hotel cleaning standards
  • Global BioRisk Advisory Council (GBAC), a division of the International Sanitary Supply Association
    • GBAC STAR™ Facility Accreditation
  • ​Hilton
    • Hilton CleanStay with Lysol Protection
  • ​Marriott
    • Commitment to Cleanliness
  • ​U.S. Travel Association
    • ​Travel in the New Normal
  • ​NC State Extension, N.C. Department of Health and Human Services, NCRLA and Visit North Carolina
    • Count On Me NC

• NCRLA
  • Resources for Hospitality Businesses
    • Special discounts on PPE through partnership with Active Medical Supply
       
• U.S. Small Business Administration
  • Disaster Assistance in Response to the Coronavirus
    ​
• Centers for Disease Control and Prevention
  • ​Considerations for Events and Gatherings
• N.C. Division of Employment Securit​y
  • ​COVID-19: N.C. Unemployment Insurance Information and FAQs for Employers
     
• Economic Development Partnership of N.C.
  • ​N.C. Business Relief Resources
     
• RDU International Airport
  • Fly Confident. Fly RDU. new airport health and safety measures
  • Use the Fly Confident Tool Kit to assist in increasing awareness about the new travel experience at RDU
  • Fly Confident one-pager (PDF)
     
• Wake County
  • ​COVID-19 Information
    Page includes the following information:
    • Wake County Case Data
    • Guidance for Businesses
    • Closings and Changes to Service
    • Food Resources
    • Guidance for Residents
    • FAQs
  • ​There is also a County hotline for general COVID-19 questions: 919.856.7044
    Business owners should call this number with questions about County proclamations.
     
  • Wake County Economic Development
    • COVID-19 Resources
       
• City of Raleigh
  • Economic Development COVID-19 Information
    Page includes the following information:
    • Unemployment information and executive orders
    • Small business Q&A and loan information
    • Curbside pick-up zones for restaurants
    • Small business tips and resources
       
  • Raleigh Convention Center
    • Cleaning Protocols and Attendee Safety
    • Oct. 2, 2020: Raleigh Convention and Performing Arts Complex achieve first multi-venue GBAC STAR™ facility accreditation in N.C.
       
• Raleigh Chamber
  • Response to COVID-19
     
• Work in the Triangle
  • COVID-19 Resources
     
• Raleigh, N.C., Zoom backgrounds from GRCVB
  • ​Download here
    
     

​For unemployed hospitality workers
 

• Job opportunities
  • Capital Area Workforce Development
  • Capital Area Workforce Development Twitter
  • Work in the Triangle Twitter
     
• N.C. Division of Employment Securit​y
  • ​COVID-19: N.C. Unemployment Insurance Information and FAQs for Individuals
     
• N.C. Restaurant Workers Relief Fund
  NCRLA has launched a relief fund to provide fast access to cash for restaurant and hotel workers immediately affected by the COVID-19 pandemic. The N.C. Restaurant Workers Relief Fund will support any of the tens of thousands of restaurant and hotel employees now facing significant financial hardship. The goal of the fund is to provide qualified applicants with $500 to help with the immediate expenses faced by many who have suddenly found themselves without work. Read more
   
• ​N.C. Artist Relief Fund
  A collaboration between Artspace, PineCone (Piedmont Council of Traditional Music), Theatre Raleigh, the United Arts Council and VAE, this fund was created to support creative individuals who have been financially impacted by gig cancellations due to the COVID-19 crisis. One hundred percent of donated funds will go directly to artists and arts presenters in N.C., including musicians, visual artists, actors, DJs, dancers, teaching artists, filmmakers, comedians and other creative individuals and arts presenters who are experiencing widespread cancellations. Read more