Tourism Talk blog

We believe there are some people in our area whom every hospitality partner ought to know (or at least know about). And we're planning to introduce you to them in a series of Q&A interviews during 2021. The first is Eric Dorfman, Ph.D., director and CEO of the North Carolina Museum of...

It's hard to find employees these days who stay with the same organization for decades. Long gone are the days when staffers spent their entire careers in the same job and retired in their sixties with the customary gold watch and a retirement party. But we have a rarity in our mix in that...

We have been reporting on GRCVB's launch of a comprehensive marketing campaign supporting area tourism's rebuild and recovery, themed “Wish You Were Here” (WYWH), in Aug. 2020. Through WYWH messaging, we are doing our best to persuade potential visitors (individual families...

Pandemics are rotten and disrupt almost every one of our normal routines. However, we are grateful for the many technology resources available to help us continue to work and to stay in touch. The GRCVB GoToMeeting account is smoking because we use it so much, but it has allowed us to keep up our

You may remember that, in Nov. 2019, GRCVB launched its All Access Wake County initiative, which purposes: to educate and train Wake County hospitality partners with information they can use immediately and long-term to provide effective servicing to guests with accessibility challenges; to call

If you attended “All Access Wake County” on Nov. 18, you know that accessibility is an important priority for GRCVB right now. You might also have noticed that, since July, visitRaleigh.com has been undergoing a certification process for AudioEye, a tool that provides valuable...

Quarterly report released GRCVB released its 2019 third-quarter industry report, and all indicators confirm that tourism is doing extremely well in Wake County. Hotel occupancy in the county is up 6.3%, running at 74.6% through Sept. year-to-date (YTD). Lodging tax collections are up 11.3% and

I’m sure you contend—in your work—with some of the same dilemmas that we do at GRCVB. There are many valuable ideas and projects that we could tackle, but the resources of time, people and funds are limited. So we, like you, have to prioritize—from among the options, we...

At GRCVB, there seems to be a cycle of buzzwords that we use in our meetings and hallway conversations. In the last year or two, I have heard master plan, disruption, deep dive and "move the needle" tossed around quite a bit. One phrase that has always been around but that we’re...

The story of Raleigh, N.C., at South by Southwest (SXSW) 2019 is one of collaboration. We talk about Raleigh being “a city that prides itself on our collaborative spirit,” which I suspect many cities say about themselves, but not so many do. You might have seen tweets and Instagram...